New Host Transfer Issues

[Dr Morbius]

Just wanted to report the forums are working fine for me. So far, so good.

[Zombie-F]

Don't do that to me! When I see a title like "New Host Transfer Issues" I kind of expected the worst! Phew. :p

[Dr Morbius]

LOL!! Sorry about that!

[Fangs]

I've sent 2 pm's and after I hit send, I get an apache page saying that "the document has been sent here" the word here is clickable, and when i click it, I get brought back here. Other than that, it's been good for me. :) Just wanted to let ya know. :>

[ScareFX]

No big deal and it could work itself out...but I get a redirect page when I click on Search/ New Posts / ...there's clickable link on the redirect which works fine.

[Frighteners Entertainment]

Agreed SFX, same here.

[Dr Morbius]

Looks like I spoke too soon..same page I'm getting now:

OK
The document has moved here.


--------------------------------------------------------------------------------

Apache/1.3.37 Server at www.hauntforum.com Port 80

[Zombie-F]

All of what you're describing I detailed in this message (http://www.hauntforum.com/showthread.php?t=6357).

[Dr Morbius]

Did all that, Z.. Logged out, clearded cookies, closed browser, logged back in, checked "remember me" box, but it's still happening...I'll give it time to propogate. It should work itself out?

[Zombie-F]

Did all that, Z.. Logged out, clearded cookies, closed browser, logged back in, checked "remember me" box, but it's still happening...I'll give it time to propogate. It should work itself out?

The logging out thing only addresses issues with not being able to log in properly.

[DeathTouch]

Ever since you upgraded the server, my fancy coffee cup holder doesn't work any more on my computer. LOL. The funny thing is, I don't drink coffee. LOL.

[Sickie Ickie]

I get the page redirected thing, too. It's a little annoying, but I can live with it as long as I'm still using the forum. :D

[TwistedDementia]

Still getting redirect.... not a big deal though.

[Zombie-F]

I know the redirects are annoying, but we may have to live with them until next Sunday at the latest. The server's new location is probably still propagating throughout the internet and from what I've read, it could take as many as seven days to complete.

[slightlymad]

Its kinda funny the redirects show up on my work computer and old computer but not the new computer. Which was the only one that I did not reset. But thats cool its alotta work in a little time.

[turtle2778]

Well we'll all just have to learn a little patience.

[TwistedDementia]

Finally!!!! Am I the only one who couldn't access the forum for 2 day's?

I really enjoy this forum and every here, so far and thought I might not see it back up but apparently not the case, Thanks Zombie!

[TwistedDementia]

Seriously, Why couldn't I get anf access for 2 1/2 day's? It would give me the 404 page.

[Frighteners Entertainment]

Seriously, Why couldn't I get any access for 2 1/2 day's? It would give me the 404 page.
You had a "time out" LOL

[TwistedDementia]

I guess so it was driving me crazy!

[TwistedDementia]

Hey FE did you have any problems?

[Frighteners Entertainment]

Just "search" relocated, but that issue has been gone for a few days.

[Zombie-F]

Seriously, Why couldn't I get anf access for 2 1/2 day's? It would give me the 404 page.

Your computer must have been storing the old DNS info and still going to the old ip address. It can take up to 7 days for the web site's new location to propagate throughout the entire internet... maybe even longer. I just hope everyone finds there way back here. :D

[Dr Morbius]

Everythings working fine for me now...and I mean it this time!

[Sickie Ickie]

YEp, no more redirections. :D

[BooGirl666]

Not a big deal but when I click on a topic sometimes I get save to disk instead of getting to a thread... I just hit cancel and it works but thought I'd let ya know :)

[TwistedDementia]

Hey I'm back, I cleared out old DNS info and cookies and what not so hopefully that will do the trick!

Nope, but I'll keep trying!

[TwistedDementia]

I can only access hauntforum for a short periods at a time. I have 3 different computers, different OS, Bla Bla Bla, cleared dns, reset router, the works. I assume it may be a problem with my isp (WOW). PS, Everything was working untill the move. I'm noy sure of the problem.

[Zombie-F]

Hmmm. Who is your ISP? It could very well be an issue with them or perhaps (and I find this hard to believe, but anything's possible) our new location hasn't propagated all through the internet just yet.

[TwistedDementia]

My ISP is 'wide open west', but...
This is my latest update so far. On one of my computers running, the one I'm on now, (XP MCE older version) I re-installed internet explorer 7 but this time did not load the automatic updates option or malicious software removal tool option and I'm on the Forum with no problem's so far.
I will try this on one of my other computer's and see if the results are the same. I have a felling I've narrowed it down to one of microsoft's latest updates for IE7 as the possible problem, I'll contiue to post the result's I find so maybe others having similar problem's may benifit.

[TwistedDementia]

OK, another update. I was typing along earlier and than lost my connection until just now, so I think it has to be an issue with my ISP. So Zombie I think it's like you said, maybe 'our new location hasn't propagated all through the internet just yet' or my ISP(wide open west) is having problems? I'm Puzzled!

[TwistedDementia]

Hmmm. Who is your ISP? It could very well be an issue with them or perhaps (and I find this hard to believe, but anything's possible) our new location hasn't propagated all through the internet just yet.


Hey Zombie! If I called my ISP, is thier anything they could to see if it's a problem with them or would I be wasting my time?

[Zombie-F]

Hey Zombie! If I called my ISP, is thier anything they could to see if it's a problem with them or would I be wasting my time?

I don't rightly know. Depends on how good their tech support people are really. It would be worth a shot.

[TwistedDementia]

I'll give it a try and let you know.

[TwistedDementia]

My internet provider said it wasn't anything from them so it's back to the drawing board. This is odd because I couldn't access all last night but right now I can????

[Zombie-F]

My internet provider said it wasn't anything from them so it's back to the drawing board. This is odd because I couldn't access all last night but right now I can????

Ok, write this down because this could help answer your question. I will need something called a traceroute from you. This is basically where your computer tries to send and receive data from our server and records how many jumps it takes over the internet to get there and how long each jump took to respond. If there's a dead server out there somewhere that is stopping you from seeing us, this will reveal where the problem is:

Tracert:
1) Click on Start then Run...
2) Type "cmd" and press enter
3) Type "tracert 69.89.31.58" and press enter
4) Right click on the window and click on Select All
5) Press enter to copy it into the clipboard

Then just paste the contents of that report into a PM or e-mail to me.

[TwistedDementia]

Do you want it from my router or computer? I've did this from my router already and this is the report:

traceroute to 69.89.31.58 (69.89.31.58), 30 hops max, 40 byte packets
1 d14-69-1-88.try.wideopenwest.com (69.14.88.1) 18.496 ms 11.453 ms *
2 172.31.12.210 (172.31.12.210) 17.815 ms 11.668 ms 12.950 ms
3 * sl-gw33-chi-3-9.sprintlink.net (144.228.57.125) 20.371 ms *
4 sl-bb22-chi-6-0.sprintlink.net (144.232.26.21) 20.460 ms 22.303 ms *
5 sl-bb20-chi-15-0.sprintlink.net (144.232.26.5) 24.630 ms 20.507 ms *
6 sl-st20-chi-12-0.sprintlink.net (144.232.8.219) 18.967 ms * 20.058 ms
7 sl-INTEG92-19193-0.sprintlink.net (144.228.158.46) 25.015 ms 20.622 ms *
8 tg9-2.cr01.chcgildt.integra.net (209.63.114.37) 20.934 ms * 19.429 ms
9 tg9-4.cr02.chcgildt.integra.net (209.63.115.214) 19.730 ms * 21.345 ms
10 p5-0-0.cr02.slkcutxd.integra.net (209.63.115.126) 66.415 ms * 66.158 ms
11 * tg13-1.ar10.slkcutxd.integra.net (209.63.114.250) 67.951 ms *
12 gw0-cust-BLUEHOST-COM.slkc.eli.net (70.97.59.22) 73.224 ms 72.277 ms *
13 box258.bluehost.com (69.89.31.58) 75.580 ms 71.317 ms *
Trace complete


Also did a ping:

PING 69.89.31.58 (69.89.31.58): 56 data bytes
64 bytes from 69.89.31.58: icmp_seq=0 ttl=51 time=74.2 ms
64 bytes from 69.89.31.58: icmp_seq=1 ttl=51 time=131.1 ms
64 bytes from 69.89.31.58: icmp_seq=2 ttl=51 time=69.5 ms
64 bytes from 69.89.31.58: icmp_seq=3 ttl=51 time=74.0 ms
64 bytes from 69.89.31.58: icmp_seq=4 ttl=51 time=72.6 ms
--- 69.89.31.58 ping statistics ---
5 packets transmitted, 5 packets received, 0% packet loss
round-trip min/avg/max = 69.5/84.2/131.1 ms

This is from the router, if you want I'll do it from the computer.

[TwistedDementia]

If it goes down on me again I'll run both test's while it's down and see what I get, maybe locate the dead link while it's happening and as allways post it when I get back up.

[TwistedDementia]

I lost connection and this is the traceroute and ping while out

traceroute to hauntforum.com (69.16.212.167), 30 hops max, 40 byte packets
1 d14-69-1-88.try.wideopenwest.com (69.14.88.1) 102.852 ms 105.912 ms 17.465 ms
2 172.31.12.210 (172.31.12.210) 32.904 ms 11.294 ms 11.804 ms
3 12.124.15.113 (12.124.15.113) 15.001 ms 11.452 ms *
4 12.122.82.226 (12.122.82.226) 33.801 ms 14.800 ms *
5 gar3.dtrmi.ip.att.net (12.123.139.137) 12.895 ms 12.413 ms *
6 * * * Request timed out.
7 lw-core1-ge2.rtr.liquidweb.com (209.59.157.30) 37.199 ms * 29.975 ms
8 lw-dc1-dist5-ge1.rtr.liquidweb.com (209.59.157.62) 73.965 ms * 32.429 ms
9 * 69.16.212.167 (69.16.212.167) 33.147 ms 33.131 ms
Trace complete


PING hauntforum.com (69.16.212.167): 56 data bytes
64 bytes from 69.16.212.167: icmp_seq=0 ttl=52 time=33.2 ms
64 bytes from 69.16.212.167: icmp_seq=1 ttl=52 time=33.8 ms
64 bytes from 69.16.212.167: icmp_seq=2 ttl=52 time=32.3 ms
64 bytes from 69.16.212.167: icmp_seq=3 ttl=52 time=31.8 ms
64 bytes from 69.16.212.167: icmp_seq=4 ttl=52 time=33.3 ms
--- hauntforum.com ping statistics ---
5 packets transmitted, 5 packets received, 0% packet loss
round-trip min/avg/max = 31.8/32.8/33.8 ms

[TwistedDementia]

I hope this can shed some light?

notice line (6 * * * Request timed out. )????

[Zombie-F]

Well, it does tell me that there is a server in between your computer and our site that was down at that time. What is interesting is that comparing it to your previous traceroute, you're making different "stops" along the way, which means I can't tell you which server it is that's flaking out on you.

Do your outages happen at about the same time every day?

Do you have any friends or family in your area whose computer you could use to check and see if they can access the site or not during these downtimes?

Being that line 6 timed out and didn't give us any information about the server's location, it wasn't very helpful. :(

[TwistedDementia]

I'm back at the moment, I tried 3 other locations with the same results. It's neither of our ends that't the problem it's about in the middle of routing where the problem is, so thank's for all your help and I'll be patient and hope the problem resolves itself, Thank's again!

[TwistedDementia]

OK this is what I have so far. I haven't been able to log on at all since yesterday but this is what I looked up so far. In about the middle of my traceroute's is where I get the timed out error.
I had 2 other friends of mine and my brother try to acess the forum and both friend's in other city's, same state, and they could not access with the same problem at the same time I couldn't.
It contunes to be and not be avialible at all different times without changes any of my setting's for any of my computers.
At one point I did disabled firewall and 'all that' but same problem.
I did a tracerouth to the ip you gave me before, your domain provider I believe (http://69.89.31.58/ bluehost) with no time-out then did one to www.hauntforum.com and timed-out, then to you ip 69.16.212.167 timed-out again. I'm guessing here but do you think it could have something to do with where your name is hosted and the redirect is gliching?
Also I noticed when there's no time-out it went through sprint route and with time-outs it went through att route on the traceroute test's.
Any idea's or suggestion's on otherthing's I can try/test???

[TwistedDementia]

Here we are again Zombie! Good news this time.

I called my cable company and demanded a advanced tech and actually got one, anyways... I had them try to access the forum with the IP and name and all that and they couldn't access either. So after almost 2 hours on the phone with both of us testing thing's, they figure what I already know, that the hops are getting broken somewere in between me and the forum and have created a ticket to solve this problem. Hopefully, they fix this soon and I'll be on a lot more.

[Zombie-F]

Here we are again Zombie! Good news this time.

I called my cable company and demanded a advanced tech and actually got one, anyways... I had them try to access the forum with the IP and name and all that and they couldn't access either. So after almost 2 hours on the phone with both of us testing thing's, they figure what I already know, that the hops are getting broken somewere in between me and the forum and have created a ticket to solve this problem. Hopefully, they fix this soon and I'll be on a lot more.

That's great news. It just sucks that you actually have to demand to talk to someone that can actually help you. The first time you called they should have done that. I hope they get the problem ironed out for you. :D

[TwistedDementia]

Hey, some peoples kids!

[Dr Morbius]

Wow! I got a messege from this site's host:

This Account Has Exceeded Its CPU Quota
Please contact this site's webmaster.
Wait a few minutes and use your browser's "Back" button or click here (http://box258.bluehost.com/highload.html#) to try again.


If you are the webmaster, your account may have exceeded for one or more of the following reasons:
<LI class=style2>Your site has used more than 20% of the cpu. <LI class=style2>Your account has too many processes running at the same time.
Your site was consuming too many resources. This happens on occassion to very busy sites that have inefficient scripts running.
Has this happened to anyone else??

[Hauntiholik]

It happened to me Doc.

[Zombie-F]

Oh, just great. Well, I have a busy day at work coming up today, so I'll try my best to get it looked into.

[TwistedDementia]

I still can't access HauntForum most of the time, at least you guys can get here!
I've been fighting with my cable co for 2 weeks for them to report the bad hops and no luck yet. I'm going to have to switch carriers or something!!!!!

Am I the only one having this much trouble since the move?

[slightlymad]

The move actually mad things easier for me. Especially at work it loads faster.

[TwistedDementia]

Well that's just great! You must live next door.

It look's like thing's are starting to get bettersince I got on the cable company...a little that is. I'll wait and see.