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Discussion Starter · #1 ·
Does anyone know what's going on with Brookshire software? I'm trying to get an issue with VSA worked out and not having any luck. It almost seems like they are not in business anymore? Any help would be appreciated.
 

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Discussion Starter · #3 ·
corey872, yes I have that information. I have had no response from them. I really like VSA for it's relative ease of use. If there is something out there that is similar to VSA I might be willing to try it if Brookshire is no longer going to support its products............
 

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What issue are you having with VSA? I have some experience with it. I have yet to see anything that is comparable at the same price point though I haven't really looked lately. If you are using DMX then you may be able to use one of the Xmas light sequencing apps like Vixen or xLights...
 

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Discussion Starter · #5 ·
What issue are you having with VSA? I have some experience with it. I have yet to see anything that is comparable at the same price point though I haven't really looked lately. If you are using DMX then you may be able to use one of the Xmas light sequencing apps like Vixen or xLights...
The issue I'm having is the laptop I had a lot of routines on crashed the hard drive. The files are still there ,but when I re-installed VSA and tried to run them , I get an error message that says the routine was made with a newer version. I have tried to update it ,but I'm not getting anywhere with that.
I'm just running VSA through a servo board and a relay board also.
 

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Guess the big question would be - were the routines really made with a newer version? Possibly the file is corrupt due to the hard drive crash?
 

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What version of VSA did you create the routines in?
And what version do you have installed (if it is different)...
Like corey872 mentioned it is possible that the routines were corrupted...
 

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Discussion Starter · #8 ·
Ok , you guys are the best. It never occurred to me that the crash could have corrupted the files. I went back through and re-checked everything and found a few things that were set wrong. I went through and changed them and every thing seems to be working correctly. I have to tweak a few things ,but that 's no big deal. Thanks for your help. I really appreciate it.
 

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Good Luck

Brookshire software is notorious for not answering emils. They have been like this forever. Believe me I have sent them 4 emails over the last 3 years and NOTHING!. I love VSA but there is just no suppport...

Some one on this forum will help you.
 

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Discussion Starter · #10 ·
I've had VSA for a long time, probably since 2008? They used to be real good about answering e-mails ,phone calls, etc. but as you say in the last 4-5 years there seems to be zero support . That's a real shame too because I really like their product and it is fairly easy to use.
 

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Glad to hear it worked out! Now, get yourself a second hard drive and back-up regularly! Hard drive loss is NO FUN (speaking from experience!) ;)
 

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Discussion Starter · #13 · (Edited)
Glad to hear it worked out! Now, get yourself a second hard drive and back-up regularly! Hard drive loss is NO FUN (speaking from experience!) ;)[/QUO

I already have a 1 TB external hard drive just for that purpose. I just need to back it up on a regular basis. Lesson learned....................:D:D:D:D
 

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Discussion Starter · #14 ·

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Hi guys, not sure what’s going on with Jon at Brookshire either. I’ve been fielding a lot more VSA questions than ever lately. I’ve tried a few wellness check emails to him and haven’t heard any response. Hopefully the situation improves and he gets back on top of things.

Packetbob, Nice write up! Hope you don’t mind if I share the link in the future.


Sent from my iPhone using Tapatalk Pro
 

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Hi Nelson,

Feel free to share the link..
The info may be a bit outdated..
Feel free to let me know about any errors or updates required....

Bob

Hi guys, not sure what's going on with Jon at Brookshire either. I've been fielding a lot more VSA questions than ever lately. I've tried a few wellness check emails to him and haven't heard any response. Hopefully the situation improves and he gets back on top of things.

Packetbob, Nice write up! Hope you don't mind if I share the link in the future.

Sent from my iPhone using Tapatalk Pro
 

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